RETURNED GOOD AUTHORIZATION (RGA) PROCEDURE:

1. To receive warranty credit, an RGA form must be filled out completely.  A form that is not complete will be returned to the wholesaler. 
2. Complete the following online RGA request and click submit.  The form will be sent directly to the warranty department inbox.
3. An RGA number will be fixed to the form along with instructions if the part is to be returned to Allstyle.  The RGA will then be faxed or emailed back to the wholesaler. 
4. If required to be returned, the RGA form with RGA number must be attached to the product and returned to AllStyle Coil Company, 7037 Brittmoore Rd, Houston, TX  77041.  Please make sure the RGA is securely attached to the warranty item being returned. 
5. If the label from the coil is requested, please remove the label from the coil and attach to the completed RGA form and mail to:  AllStyle Coil Company, P.O. Box 40696, Houston, TX  77240 or fax to 713-466-6363.
6. If the item is not required to be returned, attach the RGA to the defective product and hold it for 30 days from the date of the RGA submittal.  After 30 days the item may be field scrapped.   

IMPORTANT NOTES:

1. A coil returned to a wholesaler that has restricted air flow due to the coil not being properly cleaned is not a warranty failure.
2. If expansion valve fails, AllStyle will not warrant the coil, only the expansion valve.
3. If drain pans are defective, AllStyle will not warrant the coil, only the drain pan.
4. Any new item returned to Allstyle must have prior approval through the use of a completed and approved RGA.
5. Any new and unused item returned for credit is subject to a 20% restocking fee.
6. AllStyle will not give credit for an in-warranty coil that is not replaced with an AllStyle coil.
7. Make sure the RGA form is filled out completely.
8. All warranty products should be returned within 30 days of defect.
9. A return authorization number is required for all warranty parts and coils, or any items damaged or shipped in error with prior approval form AllStyle. No credit will be issued for items returned without an authorization number and are not responsible for that item to be returned

Attention: You must agree to the terms in order to advance to the actual form.

Any questions may be referred to Bren Brewer by phone, fax or email.

Phone: (713) 466-6333

Fax: (713) 466-6363

Email: brenbrewer@allstyle.com